Privacy Policy for Minders Connect

Last Updated: OCTOBER 30, 2025

Minders Connect (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our services or interact with us.

1. Information We Collect

We collect information that you provide directly to us, which may include:

• Personal Identifiers: Name, email address, phone number, and home address.

• Client Service Information: Information about the individual receiving services, such as name, date of birth, developmental disability information, and service history.

• Guardian/Caregiver Information: Contact details and relationship to the client.

• Technical Information: When you visit our website, we may automatically collect information like your IP address, browser type, and pages you visit through cookies and similar technologies.

2. How We Use Your Personal Information

We use the information we collect for the following purposes:

• To provide, schedule, and manage our services for clients and their families.

• To communicate with you, including sending service-related updates, appointment reminders, and support messages via email, phone, or SMS text messages.

• To respond to your inquiries and provide customer support.

• To improve our website and services.

• To comply with legal obligations and licensing requirements.

3. Who We Share Your Personal Information With

We value your trust and only share your information in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., our SMS platform provider, email service provider), but only under strict confidentiality agreements.

• Legal Requirements: We may disclose information if required to do so by law or in response to a valid request by a public authority.

• With Your Consent: We will share your personal information with third parties only when we have your explicit consent to do so.

4. Your Choices and SMS/Messaging Consent

SMS Consent and Third Parties:
When you provide your mobile number and consent to receive SMS messages from Minders Connect, we use this information strictly to communicate with you about our services. SMS consent is not shared with third parties or affiliates for their own marketing purposes. Our SMS service provider acts as a data processor on our behalf and is prohibited from using your contact information for anything other than facilitating our messages to you.

You can opt-out of receiving SMS messages at any time by replying STOP to any message you receive. For help, reply HELP.

5. Accessibility of This Policy

This privacy policy is easily accessible on our website. A link to this policy is prominently included on all web forms where we collect personal information, located near the consent language. A link to this policy is also included in the footer of every page on our website.

8. Contact Us

If you have any questions about these SMS Terms, please contact us at:
Email: Admin@mindersinc.com
Address: 7401 Annapolis Rd Suite A. Lanham Mayland USA